Last updated: January 29, 2026
1. Introduction
Viral X Avatars ("we," "our," or "the Service") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our avatar generation service.
2. Information We Collect
2.1 Automatically Collected Information
When you use our Service, we automatically collect:
- IP Address: Used to track generation limits and prevent abuse
- Browser Fingerprint: A hash of browser characteristics used to prevent promo code abuse
- Device Information: Browser type, screen resolution, and timezone
- Usage Data: Number of generations, timestamps, and feature usage
2.2 Information You Provide
We may collect information you voluntarily provide:
- Promo Codes: Codes you enter for additional generations
- Payment Information: Processed securely through Stripe (we do not store card details)
3. How We Use Your Information
We use collected information to:
- Provide and maintain the Service
- Track and enforce generation limits (5 free per IP)
- Prevent abuse and fraudulent use of promo codes
- Process payments and deliver purchased generations
- Improve and optimize the Service
- Comply with legal obligations
4. Browser Fingerprinting
We use browser fingerprinting technology to create a unique identifier for your device. This helps us prevent abuse of our promo code system, even when users attempt to circumvent limits using VPNs or by clearing cookies. The fingerprint is a one-way hash and cannot be used to identify you personally.
5. Data Retention
We retain your data for the following periods:
- IP and Generation Records: Retained indefinitely to maintain generation limits
- Generated Avatars: Stored for 90 days, then automatically deleted
- Payment Records: Retained for 7 years for legal and accounting purposes
- Browser Fingerprints: Retained for 1 year
6. Data Sharing
We do not sell your personal information. We may share data with:
- Payment Processors: Stripe processes payments on our behalf
- Cloud Services: We use cloud storage for generated avatars
- Legal Requirements: When required by law or to protect our rights
7. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal retention requirements)
- Object to processing of your data
- Data portability
To exercise these rights, please contact us through our Help Centre.
8. Security
We implement appropriate technical and organizational measures to protect your data, including:
- Encryption of data in transit (HTTPS)
- Secure password hashing for admin accounts
- Regular security reviews
- Limited access to personal data
9. Third-Party Services
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us through our Help Centre.
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